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All plans posted are products for sale on the Internet and reservations are therefore not handled through travel agents and bureaus. Your understanding is appreciated.
|Primary school students||70% of adult charge|
|Infants (Meals and bedding required)||50% of adult charge|
|Infants (Meals only)||40% of adult charge|
|Infants (Bedding only)||20% of adult charge|
|Infants (3 years old or above, Meals and bedding not required)||2,100 yen (without tax)|
|Infants (2 years old or less, Meals and bedding not required)||Free|
In the event of changes to (reduction of) the number of guests included in a reservation within the period from three days prior to the date of check-in and the actual day of check-in, guests shall be charged a cancellation fee equivalent to “the room charge for one person exclusive of bath tax multiplied by the cancellation fee ratio when they check out. (In the event that a reservation itself is cancelled, an invoice will be sent.)
*In the event of changes of the number of male or female guests in a group with reservations for both male and female guests, no additional fees will be levied provided that the total number of guests remains unchanged. However, additional room charges (or increases in accommodation charges) will be levied for rooms in excess of the number in the original reservation arising from changes in the male to female-guest ratio. (In cases, however, where the number of rooms required in such cases is lower than the number of rooms originally reserved, refunds will be not available. Your understanding is appreciated.)
Accommodation Cancellation Fees
|4 − 5 days in advance||20% of the total accommodation charge|
|2 -3 days in advance||50% of the total accommodation charge|
|1 day in advance||70% of the total accommodation charge|
|The day of arrival||100% of the total accommodation charge|
|No-shows||100% of the total accommodation charge|
Day-trip Cancellation Fees
|4 − 5 days in advance||50% of the total charge
(If contact is made by 11:30 for lunch and 17:00 for dinner)
|2 -3 days in advance||100% of the total accommodation charge|
Applications will be accepted online before the date on which cancellation fees become applicable (4 days before check-in).